News and Current Activities


In the event of known service outages or boil water orders, a message will be displayed in the home page Alerts Box providing detailed information and updates. In emergency situations, announcements will be made via local media. We will also send emails to any affected members who have provided us with their address. Learn more about boil water orders.



Prior to the annual meeting held every May, we send our members a summary newsletter recapping prior-year operations, current year projects, and notes of interest. We may also send out mid-year letters as the need arises. In case you missed one, here are copies of the most recent letters.



repair workEMWC is committed to improving the integrity and dependability of its water distribution network. Many of our water mains were installed over 40 years ago and some are experiencing slow leaks, primarily at the pipe connections. In addition to aging water mains, we also have numerous valves and flush hydrants which will need to be replaced in the near future. During 2018/2019, our field staff will continue with a program of system maintenance that includes hydrant flushing, valve exercising, and meter-pit inspections. As we conduct this work, inoperable or damaged equipment will be repaired or replaced. In addition, several new valves and meters will be installed to help us better determine the location of leaking water mains. Customers may experience lower water pressure at times when these repairs or upgrades are taking place. We will work hard to minimize any inconvenience and will notify customers of any known short term supply interruptions. Your patience will be greatly appreciated as we strive to keep our system in top shape!



EMWC strives to operate efficiently and avoid waste where possible. We are currently moving towards more use of computers and electronic archiving, and hope to eliminate much of the paper that is generated. For example, our Board of Directors are now receiving their monthly stack of "print" materials via email. Additionally, members can opt to receive the annual newsletter via email. We also offer E-Billing, and together with automatic payment (ACH), can virtually eliminate all paper work and postage costs associated with monthly billing. Please consider enrolling in these options by checking out our Payment Options link.


EMWC’s Board of Directors recently approved the budget for 2018. Under the new budget, water rates will increase by $0.15 per 1000 gallons. The new minimum monthly bill will be $29.86 (based on 3000 gallons). The largest contributor to the higher rate is a $0.40 per 1000 gallons increase in the cost of water purchased from the City of Bloomington Utilities (CBU). Partially offsetting these higher costs is a budget projection that benefits from improved efficiency in overall operations (see news item below on water loss). EMWC's information on rates and the 2018 Tariff can be found at Water Rates.

Most water utilities experience significant operating expenses resulting from leaky pipes and non-revenue sales (e.g. hydrant flushing, and under-reporting of older meters). EMWC consistantly reported total system losses of over 50% throughout the 1980's, 1990's, and into the mid-2000's. Engineering studies during this period estimated that we would have to spend over $1,000,000 in order to correct the problem (i.e. get below 20%). In 2007, we began a concerted effort to better identify the nature of the losses and perhaps attack the problem in a piece-meal fashion. We also allocated significant capital for making system improvements designed to address some of the "leakier" sections of pipe. During the past ten years, older meters were replaced and a new water auditing procedure was adopted. We installed special leak-detection meters at critical road intersections and repaired the numerous water leaks discovered as a result. We also replaced or added 5,700 feet of water mains as part of the water loss program. As seen in the chart below, our total system losses have been reduced to as low as 10% on a monthly basis (monthly savings can be as much as $10,000 when comparing a 50% loss to a 10% loss). We are now consistently meeting our targeted goal of 20% loss, and have spent less than $200,000 to achieve this, far below the $1,000,000+ estimates!!

Recent events in Flint, Michigan have resulted in a renewed focus on lead and copper contamination of public water supplies. Many of the older homes in Flint were connected to their meter with lead water pipes, and a change to a more acidic water supply was the apparent cause for some of this lead to be "leached" into the water. EMWC is not aware of any homes on our system that use lead pipes for their water supply. However, we are only responsible for our side of the meter, and do not have detailed information about pipes running from the meter to the house. Many of our members do have copper plumbing, and sometimes the solder used contains small amounts of lead. Because of this, we do test for lead and copper at a number of homes throughout our system every three years. Please note that our lead and copper test results have never exceeded the EPA standards for safe drinking water. See our most recent Water Quality Report.

Lake Monroe


East Monroe Water Corporation (EMWC) buys all of the water we sell to our members from the City of Bloomington Utilities Department (CBU). CBU pumps all of its water from Monroe Reservoir and treats it before releasing it to its customers. Federal guidelines require the state of Indiana to issue Source Water Assessments (SWA) in order to identify significant or possible sources of contamination. Information concerning Monroe Reservoir’s SWA is available by contacting City of Bloomington Water Quality Office.

All of Monroe Reservoir’s water is sourced from rainfall which has traveled either over or through the ground to the reservoir. On its journey to the reservoir, the water dissolves naturally occurring minerals, and possibly radioactive materials, as well as substances resulting from animal or human activity. Contaminants that may possibly be found in surface water include: microbial contaminants derived from biological wastes or from soil activity; inorganic contaminants (i.e. salts and minerals that can be naturally occurring or the result of industrial or agricultural activity); pesticides and herbicides from agricultural or residential usage; organic chemical products resulting from industry, septic systems, and runoff water from such commercial as gas stations; and naturally occurring radioactive materials. Treated water may also contain contaminants resulting from the disinfection process. Chlorine and other compounds used as disinfectants also interact with organic materials to produce small amounts of byproducts (haloacetic acids and trihalomethanes) that may pose a health risk when consumed over long periods of time.

The following table lists results for EMWC’s water quality testing for 2016 as conducted by both EMWC and by CBU.

2017 Water Quality Report (pdf)



EMWC recently purchased a new machine that will improve our ability to make repairs and installations safer, quicker, and with a much lower impact on surface damage. The new "hydrovac" uses a high pressure water jet to surgically excavate the ground, and a large volume vacuum tank to actively remove the spoils. Larger water companies have been using this technology for many years, but recent improvements in the trailer-mounted versions and lower prices have provided us this opportunity to improve our service. Although we still have to use a backhoe for certain types of work, you will probably see the big orange DitchWitch trailer more frequently.

We have completed a system-wide mapping project for all of our water pipes, valves, hydrants and meters. We used state-of-art GPS equipment to record the digital data, which were then input to a GIS computer mapping system. This effort has greatly improved our efficiency in monitoring, repairing, and upgrading the distribution system. We now routinely use GPS to track repairs and capture "as-built" configurations for all new installations.

Our entire service area has now been upgraded to a new radio read (AMR) system. The new meters have low-signal radio transmitters placed within the meter pit which allow us to record data from a specially equipped drive-by vehicle. This system has virtually eliminated the annoying problems of incorrect readings and estimated bills. It now takes our staff about 8 hours to read and process over 1300 meters, a great improvement over the two-week manual read effort! The AMR system also reports if a meter has shown unusual water consumption during the prior month, indicating a possible leak in the plumbing. Members are notified when this occurs. EMWC will continue to make annual inspections of the meter pits in order to keep them clean and functioning properly. Please remember to keep the area around the pits free from debris, grass, or other obstructions.


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